Hot Tub Maintenance

What are the requirements for using Mineral Ionizer Sanitization?
Our  mineral ionizer sanitization is compatible with any of our systems that have an electric spa pack.
Tue, 19 Jan, 2021 at 3:09 PM
What is the Operating temperature range for a cedar tub with Arctic heat pump?
The Arctic heat pump range when setting in heat mode is 20 C to 40 C, in cool mode is 8 C to 30 C, in auto mode is 8 C to 40 C, and the ambient air temperat...
Mon, 27 Jun, 2022 at 11:24 PM
Can you recommend a service engineer who can service and upgrade our Cedar Tub?
Any local spa repair person should be familiar with our equipment as this same equipment is used by other plastic spa manufacturers. 
Tue, 19 Jan, 2021 at 4:16 PM
Can your Cedar Tub be assembled on sight?
Our tubs are normally shipped as kits for the fact that most people cannot fit the entire barrel in to the position if it was assembled. We recommend hiring...
Tue, 19 Jan, 2021 at 4:18 PM
How heavy are the pieces in a Cedar Tub kit?
The weight of individual pieces is between 10-25 lbs. but there is the floor and straps which would be heavier than 50 lbs. What we recommend is having 2 to...
Tue, 19 Jan, 2021 at 4:19 PM
Do you ship to USA?
Yes, we ship to the USA.
Tue, 19 Jan, 2021 at 4:21 PM
I filled my tub for the first time and there is a significant leak.
The cedar planks will expand as they absorb water and moisture which will tighten up the seams, stopping most leaks. For detailed steps and tips on stopping...
Tue, 19 Jan, 2021 at 4:23 PM
I have heard that wooden tubs should not be stained because that prevents them from breathing.
It is true that the inside of a wooden tub should never be stained as it would prevent water from absorbing into the wood which would prevent the wood from ...
Tue, 19 Jan, 2021 at 4:25 PM
If I completely drain my Cedar Tub, and leave it empty, will its structural integrity be impaired?
It is not a good idea to let the tub dry out once it is saturated with moisture. The wood will shrink from its current dimensions and will lead to gaps. Thu...
Tue, 19 Jan, 2021 at 4:26 PM
How to store my Cedar Tub?
If you store a wood tub dry, the wood will shrink, and you will have a tough time getting it to seal again.  Your best option is to drain the tub, move it, ...
Tue, 19 Jan, 2021 at 4:27 PM